Oracle PSRM Application Support Specialist

Location: Sydney
Classification: Executive Level 2
Work type: Permanent
Employment Status: Full-Time
Closing date: 22-Dec-2021

With ASIC you are choosing to be a part of a collegiate and stimulating organisation that's transforming Australia's financial system.

Be the change that ensures a fair, strong and efficient financial system for the benefit of all Australians.

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  • Provide day to day technical support for the Oracle Public Sector Revenue Management (PSRM)
  • Java experience in highly desirable
  • Full time role, located in Sydney

 

A future with ASIC means that your work will contribute to ASIC's vision for a fair, strong and efficient financial system for all Australians. We value what you will bring. We value those with sharp, analytical minds and are open to challenging the way things are done. 

 

The team

Information Technology Services provides a wide range of IT facilities and support services to ASIC.  We are undertaking major technology projects that will transform our business and continue our significant technology transformation in a number of areas such as virtualisation, mobility and cloud.

PSRM is ASIC's Revenue Financial System used for generating customer invoices and collecting debt. It also holds all Unclaimed Monies lodgements and claims. This system is essentially a highly customized Oracle PSRM solution which is integrated with multiple environments.

 

The role

 As an Oracle PSRM Application Support Specialist, you will be required to: 

  • Provide day to day technical support for the Oracle Public Sector Revenue Management (PSRM) or known as Oracle ETM
  • Support and administer ASIC's PSRM platform, applications and other integration technology related products which include batch job, interfaces, and environment to identify issues
  • investigate troubled tickets and determine resolution in a timely manner to meet client and business expectations
  • Undertake business and technical support, code analysis, scripting and Java development (mostly code modification and troubleshooting)
  • Participate in relevant projects involving the use of ETM application in the organization

   

About you 

  • Relevant tertiary qualification in IT.
  • Demonstrated extensive experience in supporting Enterprise applications in ITIL managed environments. A minimum 3 years.
  • Technical specialist knowledge of Oracle Utilities application Framework (OUAF) such as Oracle customer Care and Billing (CC&B) or Enterprise taxation Management (ETM), Oracle PSRM expertise would be an advantage.
  • Expertise in the application of OUAF configuration tools i.e. scripting, portals, algorithms, security configurations, maintenance objects, business object webservices m task optimisation, batch jobs and interfaces desirable.
  • Java and Java Scripting development experience- Mid range (about 10-15% of the work would be Development).

 

 

About ASIC 

ASIC is Australia's corporate, markets, financial services and consumer credit regulator. Our vision is for a fair, strong and efficient financial system for all Australians. 

A future with ASIC means that your work will contribute to achieving ASIC's vision. 

ASIC is committed to a providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. Indigenous Australians are encouraged to apply as well as applicants from all backgrounds and with different abilities. 

To work with us, you need to be an Australian citizen, and be prepared to complete an ASIC Suitability and Baseline Assessment which is issued ASIC's Security team.  

View the position description for more information or click ‘apply' to start your application

At ASIC, we're proud of the difference we make to Australia's economic reputation and wellbeing.

Our values – accountability, professionalism and teamwork – underpin everything we do.

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